Residents can now request a service by using our online portal. Report missed kerbside collections, sign up for garden waste, change your bin size and more.
On the portal you can:
- Report a missed collection
- Sign up for garden waste
- Change garden waste collection frequency or cancel
- Change your bin size
- Request bins for your new build
- Report illegal dumping
- Report public litter bins
- Request additional bins
- Report a broken / missing bin
Once you log your request, you will receive a confirmation email with a job number. The job will be logged and our team will contact you if any other information is required. Once the job has been completed, we will send you another email to advise that he job has now been completed and closed.
Visit the online portal
Remember to check any relevant terms and conditions and fees, before requesting a service.