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Additional security measures

We are aware that some customers are having issues making payments online. This is due to Visa and Mastercard now enforcing two-factor authentication on all payments in order to increase security.

If you are having issues making an online payment, please contact your bank.

Do it online


How to save water

Small changes in water use can make a big difference in maintaining a sustainable water supply to the city now, and into the future. We need to make every drop count.

The climate and weather patterns are changing in Tauranga, and across the globe. Over the past five years we have experienced record dry weather and more recently experienced unprecedented wet weather. These changing climatic conditions can put pressure on our water supply to the city.

In Tauranga our water is drawn from three spring-fed streams. During periods of hot, dry weather the aquifers that supply our streams do not recharge at the same rate that we are taking water. During heavy rain events demand for water eases, however it brings challenges in our ability to treat water due to the extra sediment stirred up. Whatever the weather, good water conservation practices are needed.

Water saving tips, inspiration and news

How can I use less water washing my car?

Posted: 11 December 2023

We know everyone washes their car differently. We recommend using a bucket of soapy water or visit one of the car washes around Tauranga that use recycled water.

Free rainwater harvesting workshops on offer to Tauranga residents

Posted: 04 May 2023

Tauranga City Council is offering free workshops on the benefits of harvesting rainwater and how to choose a suitable rainwater tank for your needs. 

Saving water at one of Tauranga’s largest commercial operations

Posted: 26 April 2023

As the second largest commercial user of water in Tauranga, the Port of Tauranga is as keen as anyone in the city to make sure it is being mindful of its water use.

Saving water at the car/bus wash

Posted: 26 April 2023

A number of Tauranga businesses are finding innovative ways to save water when it comes to washing cars, trucks, and buses.


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