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Additional security measures

We are aware that some customers are having issues making payments online. This is due to Visa and Mastercard now enforcing two-factor authentication on all payments in order to increase security.

If you are having issues making an online payment, please contact your bank.

Do it online


How to save water

Small changes in water use can make a big difference in maintaining a sustainable water supply to the city now, and into the future. We need to make every drop count.

The climate and weather patterns are changing in Tauranga, and across the globe. Over the past five years we have experienced record dry weather and more recently experienced unprecedented wet weather. These changing climatic conditions can put pressure on our water supply to the city.

In Tauranga our water is drawn from three spring-fed streams. During periods of hot, dry weather the aquifers that supply our streams do not recharge at the same rate that we are taking water. During heavy rain events demand for water eases, however it brings challenges in our ability to treat water due to the extra sediment stirred up. Whatever the weather, good water conservation practices are needed.

Water saving tips, inspiration and news

Bathroom water conservation tips

Posted: 14 October 2022

We’ve all heard variations of phrases like money down the drain, or job down the toilet, and it’s really no surprise that bathroom water use has become a metaphor for waste.

Watering gardens and lawns

Posted: 12 October 2022

Gardens and lawns are an area where huge amounts of water are wasted.

A thriving garden without wasting water

Posted: 11 October 2022

With some careful planning you can create a thriving water efficient garden that can be just as stunning and beautiful as a water intensive garden.

Saving water in the kitchen

Posted: 11 October 2022

Whether you’re cooking noodles, peeling potatoes, washing the dishes, or brewing a coffee, the kitchen is a major consumer of water.


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