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Additional security measures

We are aware that some customers are having issues making payments online. This is due to Visa and Mastercard now enforcing two-factor authentication on all payments in order to increase security.

If you are having issues making an online payment, please contact your bank.

Do it online


Me whakapā atu ki a wai i te ohu hangahanga

Who to contact in the building team

Want to talk about a project? Who you need to talk to will depend on which stage of the building process you’re in.

Call 07 577 7000 for all building enquiries: 

  • If you need help or guidance with submitting your application ask for the processing building support team.
  • If you are unsure whether a building consent is required ask for the duty building officer.
  • For administration support for your Code of Compliance ask for the inspection building support team.

For general building consent queries, you can email buildingduty@tauranga.govt.nz.

For queries regarding building compliance, you can email buildingcompliance@tauranga.govt.nz
Compliance examples of what you might be wanting to know.

  • I have had building work completed without a building consent, what can I do? 
  • How do I apply for a COA? (Certificate of Acceptance)

Want to talk about your resource consent for a project?

Contact the Duty Planner on dutyplanner@tauranga.govt.nz or call 07 577 7000 and ask for the Duty Planner.

Tauranga City Council, Private Bag 12022, Tauranga, 3143, New Zealand |Terms of use|Privacy statement|Site map

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