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Additional security measures

We are aware that some customers are having issues making payments online. This is due to Visa and Mastercard now enforcing two-factor authentication on all payments in order to increase security.

If you are having issues making an online payment, please contact your bank.

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New connections, construction and development

Tauranga continues to be one of New Zealand’s fastest growing cities. As new homes are built and industrial areas are developed, new connections for drinking water, wastewater and stormwater are required to link into council’s existing infrastructure.

Builders and developers need to be mindful of issues and rules around backflow prevention, on-site stormwater pollution, prevention plans and audits, sediment run-off and how to locate council services.

You can also find information here about trade waste, water supply fees, fire hydrants access and how to use water sustainably.

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